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Digital Consumer in Asia 2020

The retail industry is currently facing an unprecedented crisis as a result of the outbreak of the coronavirus. If ever there was a time to know who your customer is and how they want to shop with your business – this is it. Gain insight into the on- and offline shopping preferences of consumers across 12 markets in Asia as well as their spending intentions during these challenging times.

Find out:


  • How the shift towards online retail has gathered momentum in Asia in the current crisis
  • How to perfect the in-store customer experience and create winning strategies to target millennial and Gen Z consumers
  • The importance of sustainability for shoppers in Asia as well as the adoption of new business models such as subscription and rental services
  • How many on- and offline touchpoints consumers go through on the path to purchase   

In partnership with: 

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