CUSTOMER CENTRIC EXPERIENCES
Omnitech Connected Experiences offers an intelligent way to innovate your in-store journey and seamlessly digitalise how you engage with customers.
CONNECTED FITTING ROOM
Transform your fitting room experience to maximise customer satisfaction and data capture from your fashion retail stores. Leveraging the data capture capability of RFID together with a virtually limitless range of touch display options from tablet to full-size mirror, Omnitech Connected Fitting Room is the the only solution that delivers an complete smart fitting room experience.
Track products the customer tries in to the fitting room and leverage machine learning based suggestions help the customer to find matching or alternative products.
Provide your customer with a fully serviced fitting room experience by enabling them to shop your entire product catalog and make item requests.
Increase average basket sizes and eliminate lost sales by maximising convenience with seamless on-demand checkout and mobile payment integration.
CONNECTED BEAUTY COUNTER
Inspire your customers as you take them on a make-over journey that is both memorable and sharable. Digitalize your beauty consultations with automatic data capture, powered by RFID, together with a simple, no burden iPad display for beauty artists or advisors to guide the customer as they create a new look, tailored to her exact needs.
Track product usage during beauty consultations, capture the experience with after-service photos and create a sharable digital look sent directly to the customer’s mobile device
Empower your beauty artists and advisors to deliver an experience that is consistent, regardless of how well the store associate actually knows the customer
Increase average basket sizes and top-up rates by transforming your business from being a beauty products to a beauty lifestyle brand
CONNECTED WATCH & JEWELLERY COUNTER
Satisfy your customer’s desires at every step of their path to purchase. Enhance your store experience and maximize sales performance by intelligently curating products and securely tracking engagement’s with Omnitech Connected Watch & Jewellery wireless RFID tray solution.
Track product interactions and provide product information that is contextual, visual and relevant to the customer’s purchase decision journey
Empower your sales associates to engage customers both inside and out of the store with curated digital shopping carts that can be sent directly to the customer’s mobile device
Maximize sales associate performance and reduce lost sales by engaging customers at every step toward their purchase decision
CONNECTED CHECKOUT KIOSK
Maximize store performance by providing access to your entire inventory and capture sales when the customer is ready. With a virtually limitless range of touch display options from tablets to full-size mirrors, and a wide variety of configurations to track staff performance, interact with products and take payments, Omnitech Connected Checkout Kiosk is the ultimate fixed self-checkout solution.
Enable your customers to browse products, add to shopping cart and make purchases seamlessly, conveniently and securly, without waiting in any queues
Never lose a sale in your stores again due to store size or out-of-stock merchandise by leveraging your entire inventory to deliver a seamless omnichannel experience
Built-in badge scanner motivates store associates to leverage the kiosk and increase sales by connecting overall sales tracking and performance measures
Tracking product interactions is important, but identifying which customer is interacting with your products is even more important to maximize loyalty and deliver an exceptional customer experience. Omnitech Connected Experiences are designed to not only maximize sales in-the-moment, but also new customer acquisition to increase brand loyalty and power your customer relationship management program.
Leveraging the most innovative IoT technologies designed for retail, Omnitech Connected Experiences unlocks new streams of data capture capabilities, such as product interaction, customer in-store browsing, and staff engagement. Empower management decision making with new insights such as product try-to-buy performance, store associate performance and advanced customer segmentation to grow your business to a whole new level.
Make the most of your Connected Experiences with post-engagement marketing and content for your customers. Send tailored messages via e-mail, SMS and other communication channels that increase customer loyalty as well as online and offline conversion rates.
NOT THE PERFECT FIT?
Omnitech Connected Experiences provides the perfect blend of platform grade scalability with the front-end flexibility of a creative agency. With a robust set of SDKs and sample source codes, you can develop your own experiences or engage our solutions team to match you with a partner that can deliver a Connected Experience Solution designed to fit your exact customer needs.
GLOBAL SCALING CAPABILITY OF OMNITECH
Certified Centralized IoT Device Management & Updates
Open Integration Enabled via omnitech RESTful API
Tiered Deployment Structure for Regional Legal & Tax Compliance
ISO 27001 Information Management & Security
Global Cloud Coverage for Dynamic B2C Scalability