MATCH YOUR CUSTOMER EXPECTATIONS WITH UNIFIED RETAIL
Deliver truly seamless customer experiences with unified retail management across all markets and channels. Integrate all retail processes including customer management & loyalty, inventory management, product information management, order management, store management and business intelligence as a single omni-business platform to give you the ultimate edge in the era of Unified Commerce.
UNLEASH YOUR UNIFIED RETAIL POTENTIAL
Remove all barriers to enhancing data capture capabilities, digitalising store operations and delivering exceptional customer experiences. Omnitech Retail Manager is the ultimate commerce hub for managing your retail operations across all channels and regions.
Take your online and offline customer experience and retail operational efficiency to a whole new level by unifying all digital and physical stores into one single unified commerce channel
Deliver exceptional customer service with one single view of all of your customer information, engagements and sales
LOYALTY & PROMOTIONS
Maximize customer acquisition, retention and sales with a customizable loyalty program, rich content management and comprehensive sales promotion campaign management
Omnitech Analytics pools all your data into a single place; enabling a complete and holistic view of your entire business
Sell-anywhere, deliver-anywhere with unified order management across all markets and channels and markets of orders, payments, fulfilment and returns
Real-time inventory transparency across all channels empowers you to distribute and replenish your products at all of your points of sale, wherever and whenever they are in demand
Enhance customer satisfaction by by empowering them to make informed purchase decisions by ensuring accurate, consistent and complete product information across all channels
Out-of-the-box support for languages, payment gateways, tax compliance and social media platform integration in 56 countries
DISTRIBUTED ORDER MANAGEMENT
Remove all barriers to getting inventory where it needs to be, when its needed there with an enhanced distributed order management system. Manage stock transfers as well as fulfil online orders from distribution centres or directly from your stores with Omnitech Retail Manager warehouse management and pick-and-pack applications.
RFID INVENTORY MANAGEMENT
The only commerce platform with out-of-the-box RFID support, Omnitech Retail Manager gives you a truly real-time view of all inventory. Increase operational efficiency, reduce shrinkage and provide your sales associates with complete visibility in all of your stores.
WHOLE & FRANCHISE MODELS
Integrate your direct-to-consumer and wholesale or franchise business models with price-book management and wholesale commerce channels to enhance transparency, transform your supply-chain and deliver a seamless customer experience at every point of engagement.
ONLINE MARKETPLACE INTEGRATION
Omnitech Retail Manager unlocks new streams of value from your online marketplace channels by leveraging your offline store inventories for distributed order management and enabling you to acquire customers to your own branded ecosystem by building trust through product authenticity and direct-to-consumer engagement.
GLOBAL SCALABILITY OF OMNITECH
Certified Centralized IoT Device Management & Updates
Open Integration Enabled via omnitech RESTful API
Tiered Deployment Structure for Regional Legal & Tax Compliance
ISO 27001 Information Management & Security
Global Cloud Coverage for Dynamic B2C Scalability