Omnitech
Retail Manager

Plan, Manage & Grow
as a Unified Retail Business

MATCH YOUR CUSTOMER EXPECTATIONS WITH UNIFIED RETAIL

Deliver truly seamless customer experiences with unified retail management across all markets and channels. Integrate all retail processes including customer management & loyalty, inventory management, product information management, order management, store management and business intelligence as a single omni-business platform to give you the ultimate edge in the era of Unified Commerce.

UNLEASH YOUR UNIFIED RETAIL POTENTIAL

Remove all barriers to enhancing data capture capabilities, digitalising store operations and delivering exceptional customer experiences. Omnitech Retail Manager is the ultimate commerce hub for managing your retail operations across all channels and regions.

UNIFIED COMMERCE

Take your online and offline customer experience and retail operational efficiency to a whole new level by unifying all digital and physical stores into one single unified commerce channel

CUSTOMER MANAGEMENT

Deliver exceptional customer service with one single view of all of your customer information, engagements and sales

LOYALTY & PROMOTIONS

Maximize customer acquisition, retention and sales with a customizable loyalty program, rich content management and comprehensive sales promotion campaign management

ANALYTICS

Omnitech Analytics pools all your data into a single place; enabling a complete and holistic view of your entire business

ORDER MANAGEMENT

Sell-anywhere, deliver-anywhere with unified order management across all markets and channels and markets of orders, payments, fulfilment and returns

INVENTORY MANAGEMENT

Real-time inventory transparency across all channels empowers you to distribute and replenish your products at all of your points of sale, wherever and whenever they are in demand

PRODUCT INFORMATION

Enhance customer satisfaction by by empowering them to make informed purchase decisions by ensuring accurate, consistent and complete product information across all channels

LOCALIZATION

Out-of-the-box support for languages, payment gateways, tax compliance and social media platform integration in 56 countries

DISTRIBUTED ORDER MANAGEMENT

Remove all barriers to getting inventory where it needs to be, when its needed there with an enhanced distributed order management system. Manage stock transfers as well as fulfil online orders from distribution centres or directly from your stores with Omnitech Retail Manager warehouse management and pick-and-pack applications.

RFID INVENTORY MANAGEMENT

The only commerce platform with out-of-the-box RFID support, Omnitech Retail Manager gives you a truly real-time view of all inventory. Increase operational efficiency, reduce shrinkage and provide your sales associates with complete visibility in all of your stores.

WHOLE & FRANCHISE MODELS

Integrate your direct-to-consumer and wholesale or franchise business models with price-book management and wholesale commerce channels to enhance transparency, transform your supply-chain and deliver a seamless customer experience at every point of engagement.

ONLINE MARKETPLACE INTEGRATION

Omnitech Retail Manager unlocks new streams of value from your online marketplace channels by leveraging your offline store inventories for distributed order management and enabling you to acquire customers to your own branded ecosystem by building trust through product authenticity and direct-to-consumer engagement.

GLOBAL SCALABILITY OF OMNITECH